Customer Service Second to None
I recently purchased a second hand Toyota Hi Lux from Seymour Toyota, I picked it up last Friday.
I would just like to say that the members of your team that I dealt with were excellent.
Although I only purchased a car for $7,500 the level of customer service was second to none. My first contact was with John and then I dealt with Danny Younan, nothing was too much trouble. I congratulate you and your team for the customer service that is rare to find these days and would not hesitate to recommend Seymour Toyota to anyone.
I will be back next time I wish to purchase a car.
John Arandall, Euroa
Thanks once again for looking after me on my beautiful new Kluger. Your service and attention to detail is outstanding and I will continue to refer customers to you whenever I have the opportunity.
The car was presented perfectly! Thanks again Adam and all the best for 2014.
Just a quick note to say thank you for helping us with the sale of the Prado.
We are very happy with the service provided by Seymour Toyota specially the attention you gave us. We are also grateful to Danny in the excellent way he handled everything.
We were looking for you to show our appreciation, but we were told you were in the yard. As we had a long drive with the kids we didn't want to hang around for long.
White Glove Approach
I washed and detailed Kris's 86 today, which reminded me to thank you for looking after us on the last visit.
Not only has Max and his team well and truly eliminated that annoying rear parcel shelf 'creaking', but there wasn't so much as a fingerprint left on the car to indicate it had even been worked on. I know they always take extra care with her 'show car', so please let them all know their white glove approach is much appreciated.
Kris received a brief phone call late last week and gave you 11 out of 10 for the service. We haven't seen the usual online survey from Toyota yet, but our response will be the same. If there is any other avenue we can provide positive feedback to Toyota HO, just let me know.
Until next time.